Terms & Conditions
1. General Remarks
These general terms and conditions of sale and delivery (“Terms of Sale”) apply to your purchase of Bernard Favre products and services, represented by Ofidia Sàrl, Chemin du Saut 6, 2042 Valangin at the Bernard Favre Online Shop located at www.bernardfavre.com. If you are purchasing at the Bernard Favre Online Shop, you must agree to these Terms of Sale and indicate your agreement by clicking on the “I agree” button. If you do not agree with these Terms of Sale, click “I do not agree” and you will not be able to purchase Bernard Favres products online. By clicking on the “I agree” button, you acknowledge that you have reviewed and consent to be bound by these Terms of Sale.Together with the description of Bernard Favre products and services stated in your order, these Terms of Sale constitute the entire agreement between you and Ofidia Sàrl for your purchase of Bernard Favre products. No amendment to these Terms of Sale shall be effective unless agreed upon in writing by you and Ofidia Sàrl.
2. Purchase Orders
Your order of a Bernard Favre product only constitutes an offer to buy from Ofidia Sàrl in accordance with these Terms of Sale. Ofidia Sàrl reserves the right to accept or reject any order in its sole discretion. Ofidia Sàrl does not guarantee that any product or service listed on the website will be available for purchase. Upon receipt of your order, Ofidia Sàrl will send you an automated order confirmation that lists the details of your order. Your order is accepted by Ofidia Sàrl and a contract on the sale and delivery of the product is considered to have been formed only upon Ofidia Sàrl sending you a written order confirmation. The order confirmation does not have to be signed by Ofidia Sàrl and may be transmitted by e-mail. Once you have submitted an order, you may submit a request to make changes to your order, but such changes will not take effect unless Ofidia Sàrl provides written or electronically transmitted acceptance of your request. All offers of Bernard Favre in the Online Shop are only available in quantities suitable for an average household per order and per product in the case of several orders.
3. Prices and Delivery Costs
All prices for orders submitted through the Bernard Favre Online Shop are based on the prices that are listed on our website at the time of your purchase. Bernard Favre reserves the right to list different prices for purchases instore and in the Online Shop.
4. Payment Terms
Delivery will be made to the delivery address indicated on your order. Delivery dates are only binding if Ofidia Sàrl has expressly agreed to them in writing. Otherwise, any delivery dates indicated on the website or on any order or other document provided by Ofidia Sàrl are estimates only. Delays in delivery do not entitle you to refuse to accept the product, to cancel your order or to claim damages. Partial deliveries are permitted and do not entitle you to refuse to accept the product.
6. Refund Policy
BERNARD FAVRE ensures that its customers are satisfied in all circumstances. In order to accomplish this, please consult our refund policy below :
Exceeding the delivery time
The delivery time is a maximum of 14 days from the date of the order. If this time limit is exceeded, the customer may request a full refund of his order.
When the customer has made an error in an order (reference, quantity, etc.) he must send his request within 24 hours to . The customer may request a refund.
Major product defect
If the customer finds a major defect in the product, it will be replaced free of charge.
7. Benefit and Risk
Benefit and all risk of loss or damage to any product you order passes to you when the product is delivered to you.
Bernard Favre provides a twenty-four (24) month warranty for your Bernard Favre watch accessory, from the date of purchase, under the conditions defined in this warranty. The Bernard Favre warranty covers manufacturing and material defects which exist at the time the accessory was purchased. Throughout the duration of the warranty, you have the right to have any defect repaired free of charge, upon presentation of a valid warranty certificate. This warranty does not cover: Normal Wear and ageing. Damage caused by inappropriate use or misuse, lack of care, negligence and accidents (impacts, dents, scratches, broken glass, etc.)
9. Data Privacy
10. Force Majeure
Ofidia Sàrl shall not be liable for any loss or damage as a result of any failure to perform or any delay in delivery or installation due to any cause beyond Ofidia Sàrl’s control, including but not limited to acts of God, strikes or other labor difficulties, disruption of operations, natural disasters, war, epidemics, governmental acts or orders or transportation.
11. Partial invalidity
Should any provision of these Terms of Sale be or become ineffective, invalid or unenforceable, the validity or enforceability of the other provisions shall not be affected. In such a case, the parties shall agree on a valid and enforceable provision that is as close as possible in its economic equivalent to the ineffective, invalid or unenforceable provision.
12. Governing law & Jurisdiction
These Terms of Sale shall be governed by and construed in accordance with the laws of the State of Neuchâtel, Switzerland without regard to conflict of laws principles.